(MIA) - JD POWER 2025 AIRPORT STUDY AND ACCOMPLISHMENTS

Aviation and Seaport Committee · 2026-06-08 · legislation

This legislative item concerns a special presentation on the JD Power 2025 Airport Study and accomplishments for Miami International Airport (MIA). The study, based on an annual online survey of approximately 30,000 respondents, covers MIA's performance in key takeaways, overall satisfaction rank, dimension performance, and terminal spending. Mr. Michael Taylor of JD Power presented the findings and commended MIA's strong performance, noting its potential to win a JD Power award again. The item is currently 'In Committee'.