(MIA) - JD POWER 2025 AIRPORT STUDY AND ACCOMPLISHMENTS

Aviation and Seaport Committee · 2026-06-08 · legislation

Miami International Airport (MIA) is the subject of a Special Presentation regarding the JD Power 2025 Airport Study and Accomplishments. The study, based on an annual online survey of approximately 30,000 respondents, outlines MIA's performance in key takeaways, overall satisfaction rank, dimension performance, and terminal spending. Mr. Michael Taylor of JD Power presented the findings, commending MIA's strong performance and its potential to earn a JD Power award again. The matter was presented to the Aviation and Seaport Committee on 6/8/2026.