MICROSOFT PREMIER SUPPORT

Board of County Commissioners · 2026-06-16 · resolution

Miami-Dade County Commission adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase increases the total modified contract amount by $6,420,523.00 to a new total of $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension supports ongoing technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. It also aids in the implementation and optimization of Microsoft security tools. The contract was originally awarded in 2017 and has been previously modified. Market research confirms Microsoft Corporation is the sole provider of these enterprise-level Unified Support Services. Commissioner Milian Orbis advised she would vote 'no' on the item.