MICROSOFT PREMIER SUPPORT

Board of County Commissioners · 2026-06-16 · resolution

Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is crucial for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. Services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise. The extension supports the County's implementation of advanced Microsoft security tools and optimization of cloud-based platforms. Commissioner Milian Orbis advised she would vote 'no'.