MICROSOFT PREMIER SUPPORT

Board of County Commissioners · 2026-06-16 · resolution

Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is for essential support of the County's Microsoft-based infrastructure, including security, reliability, and operational integrity of enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. The extension supports the implementation of advanced Microsoft security tools and cloud-based platforms. Commissioner Milian Orbis advised she would vote no on the item.