MICROSOFT PREMIER SUPPORT

Board of County Commissioners · 2026-06-16 · resolution

Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The contract supports reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. This extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.