MICROSOFT PREMIER SUPPORT

Board of County Commissioners · 2026-06-16 · resolution

Miami-Dade County Board of County Commissioners adopted a resolution authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is for essential technical support for the County's Microsoft-based infrastructure, including security tools and cloud services. The decision was made by a two-thirds vote. The contract was originally awarded in 2017 and has been modified multiple times. Market research confirmed Microsoft is the sole provider of these enterprise-level services, making competition impracticable. The extension is crucial for maintaining uninterrupted support and avoiding the administrative burden of a new agreement. The County Mayor or designee is authorized to execute the contract amendment.