1. Utility Estimated Billing Policy

Apopka City Commission Meeting · 2026-06-17 · agenda_item

The City of Apopka is planning to implement a new Utility Estimated Billing Policy. This policy will create a standard process for billing customers when water meters or related equipment are not working correctly and accurate usage cannot be measured. It will apply to customers with active payment plans for past charges due to meter issues. The policy will go into effect once approved by the City Commission. This initiative involves establishing procedures for estimated billing, which may require updates to billing software and customer service protocols. While no new construction is involved, businesses that provide utility meter services, billing system support, or administrative services related to customer accounts could find opportunities. Reaching out to the City of Apopka early could provide insight into potential needs as this policy is put into practice.