(MIA) - JD POWER 2025 AIRPORT STUDY AND ACCOMPLISHMENTS

Aviation and Seaport Committee · 2026-06-08 · legislation

The document is a legislative item for a special presentation to the Aviation and Seaport Committee regarding Miami International Airport (MIA) and the JD Power 2025 Airport Study and Accomplishments. The presentation was given by Mr. Michael Taylor, Senior Managing Director of Travel, Hospitality, Retail, and Customer Service Advisory at JD Power, and covered MIA's North America Airport Satisfaction Study, including 2026 Wave 3 Year-To-Date Key Takeaways, Overall Satisfaction Rank, Dimension Performance, and Terminal Spending. Mr. Taylor commended the administration on MIA's strong performance and noted the airport was positioned to earn recognition again. The item was presented at the committee meeting on 6/8/2026. No specific project, site, or action is described beyond the presentation.