MICROSOFT PREMIER SUPPORT

Board of County Commissioners · 2026-06-16 · resolution

Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 (File Number 260712) on 6/16/2026, authorizing a non-competitive designated purchase and a three-year extension with additional expenditure authority of $6,420,523.00 for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. The total modified contract amount is $15,799,225.00. The contract is with Microsoft Corporation, whose principal address is One Microsoft Way, Redmond, WA, with a local address at 830 Brickell Plaza, Miami, FL. The contract was originally awarded via Resolution No. R-501-17 on May 2, 2017. The current contract was scheduled to expire November 30, 2026, and the extension runs through November 30, 2029. The item was introduced on 4/20/2026. The Intergovernmental and Economic Impact Committee forwarded it to the BCC with a favorable recommendation on 5/13/2026. The Board adopted it on 6/16/2026. The services are provided exclusively by Microsoft for enterprise customers and are not available through third-party resellers or Microsoft-certified partners. The contract supports countywide Microsoft-based infrastructure, including the miamidade.gov platform, and services include reactive and proactive technical support, system assessments, advisory services, rapid escalation, and training resources. The Miami-Dade Aviation Department has advanced security modernization efforts, and the Water and Sewer Department and the Department of Regulatory and Economic Resources are implementing Power Apps and Power Automate solutions. The fiscal impact notes a cumulative allocation of $9,378,702 and a modified cumulative allocation of $15,799,225, funded by Internal Service Funds FY2025-26 Adopted Budget, Volume 3, Page 282, Other Operating costs. The contract manager is Julian Manduley. The Strategic Procurement Department Division Director is Natalya Vasilyeva. The vendor principal is Bradford L. Smith. Due diligence found no adverse findings. The two percent User Access Program applies; Small Business Enterprise measures, Local Preference, and Living Wage Ordinance do not apply. Commissioner Milian Orbis pulled the item to vote 'no' at the committee meeting.