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MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase increases the expenditure authority by $6,420,523.00, bringing the total modified contract amount to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension supports ongoing implementation and optimization of Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 (File Number 260712) authorizing a non-competitive designated purchase and a three-year extension of Contract No. SS9892-1/22 with Microsoft Corporation for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension adds $6,420,523 in expenditure authority, bringing the total modified contract amount to $15,799,225. The contract is countywide in scope, not tied to a specific physical site. The final action was adoption on 6/16/2026, following a favorable recommendation from the Intergovernmental and Economic Impact Committee on 5/13/2026. The contract is scheduled to expire November 30, 2026, and will be extended through November 30, 2029. The vendor principal address is One Microsoft Way, Redmond, WA, with a local address at 830 Brickell Plaza, Miami, FL. The contract manager is Julian Manduley. The item was introduced on 4/20/2026. Commissioner Milian Orbis pulled the item to vote 'no' at the committee stage. No public comment or stakeholder sentiment is stated in the document.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted (final action 6/16/2026); forwarded to BCC with favorable recommendation by Intergovernmental and Economic Impact Committee on 5/13/2026
- Address:
- Not stated (countywide enterprise contract; vendor local address: 830 Brickell Plaza, Miami, FL)
- Applicant:
- Miami-Dade County Strategic Procurement Department; vendor: Microsoft Corporation (principal: Bradford L. Smith)
MICROSOFT PREMIER SUPPORT
The document is a legislative item for Miami-Dade County, File Number 260712, a Resolution (R-541-26) that was Adopted on 6/16/2026. It authorizes a non-competitive designated purchase and a three-year extension with expenditure authority of $6,420,523.00 for a total modified contract amount of $15,799,225.00 for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. The contract is with Microsoft Corporation. The current contract expires November 30, 2026, and the extension runs through November 30, 2029. The cumulative allocation changes from $9,378,702 to $15,799,225. The item was introduced on 4/20/2026 and received a favorable recommendation from the Intergovernmental and Economic Impact Committee on 5/13/2026. Commissioner Milian Orbis advised she pulled the item to vote 'no'.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Strategic Procurement Department (requester); Microsoft Corporation (vendor)
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. This non-competitive designated purchase allows for an expenditure authority of $6,420,523.00, bringing the total modified contract amount to $15,799,225.00 under Contract No. SS9892-1/22. The services are critical for maintaining the security, reliability, and operational integrity of the County’s Microsoft-based infrastructure and support various departments' initiatives. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension avoids the time and administrative burden of negotiating a new agreement and supports the implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department (CITD). The extension increases the expenditure authority by $6,420,523, bringing the total modified contract amount to $15,799,225. This contract is critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for mission-critical issues, and access to specialized technical expertise. The extension supports the County's transition to Microsoft's cloud-based platforms and the implementation of advanced security tools. Market research confirmed Microsoft Corporation is the sole provider of these enterprise-level services, making competition impracticable. The contract was originally awarded in 2017 and has been modified multiple times. The extension is effective through November 30, 2029.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The contract supports reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. This extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Commissioners adopted Resolution R-541-26, authorizing a three-year extension for Microsoft Premier Support Services (now Unified Support Services) for the Communications, Information and Technology Department (CITD). This non-competitive designated purchase, under Contract No. SS9892-1/22, increases the total modified contract amount to $15,799,225.00, with an additional expenditure authority of $6,420,523.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension supports ongoing initiatives in cybersecurity, cloud migration, and application development across various departments like Aviation, Water and Sewer, and Regulatory and Economic Resources. The contract was originally awarded in 2017 and has been previously modified. Market research indicates Microsoft Corporation is the sole provider of these enterprise-level services.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department (CITD)
MICROSOFT PREMIER SUPPORT
Miami-Dade County Commission adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension allows for continued technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. It also supports the implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
The document is a legislative item for Miami-Dade County, File Number 260712, a Resolution (R-541-26) adopted on 6/16/2026. It authorizes a non-competitive designated purchase and a three-year extension with expenditure authority of $6,420,523.00 for a total modified contract amount of $15,799,225.00 for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. The vendor is Microsoft Corporation. The contract is countywide in scope. The current contract expires November 30, 2026, and the extension runs through November 30, 2029. The cumulative allocation increases from $9,378,702 to $15,799,225. The action was adopted by the Board of County Commissioners on 6/16/2026, after a favorable recommendation from the Intergovernmental and Economic Impact Committee on 5/13/2026. Commissioner Milian Orbis pulled the item to vote 'no'.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Strategic Procurement Department; vendor Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension supports ongoing use of Microsoft Unified Support Services, including security tools like Azure Active Directory Services, Exchange Messaging, SharePoint, OneDrive, Intune, Teams Domain Name System, and Endpoint Configuration Manager, as well as providing onboarding assistance and consulting for various projects. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The contract supports reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. The extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department (CITD)
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted a resolution authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is crucial for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. Services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. The extension supports the County's implementation of advanced Microsoft security tools and cloud-based platforms. The contract was originally awarded in 2017 and has been modified several times. Market research confirms Microsoft Corporation is the sole provider of these enterprise-level services.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Commission adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase increases the total modified contract amount by $6,420,523.00 to a new total of $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension supports ongoing technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. It also aids in the implementation and optimization of Microsoft security tools. The contract was originally awarded in 2017 and has been previously modified. Market research confirms Microsoft Corporation is the sole provider of these enterprise-level Unified Support Services. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted a resolution authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is crucial for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. Services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. The extension supports the County's implementation of advanced Microsoft security tools and cloud-based platforms. The contract was originally awarded in 2017 and has been modified multiple times. Market research confirms Microsoft is the sole provider of these enterprise-level services.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 (File Number 260712) authorizing a non-competitive designated purchase and a three-year extension with additional expenditure authority of $6,420,523.00 for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. The total modified contract amount is $15,799,225.00. The contract is with Microsoft Corporation, whose principal address is One Microsoft Way, Redmond, WA, and local address is 830 Brickell Plaza, Miami, FL. The current contract expires November 30, 2026, and the extension runs through November 30, 2029. The cumulative allocation increases from $9,378,702 to $15,799,225. The action was adopted on June 16, 2026, following a favorable recommendation from the Intergovernmental and Economic Impact Committee on May 13, 2026. The item was introduced on April 20, 2026. The resolution authorizes the County Mayor or designee to execute Contract Amendment No. 5. The services support countywide Microsoft-based infrastructure, including the miamidade.gov platform. The document does not state a specific street address, parcel, acreage, or zoning change, as this is a procurement contract, not a land use or construction project. The document does not state any public comment or stakeholder sentiment beyond Commissioner Milian Orbis advising she pulled the item to vote 'no'.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted (Board of County Commissioners, June 16, 2026; favorable recommendation from Intergovernmental and Economic Impact Committee, May 13, 2026)
- Address:
- Not stated (vendor principal address: One Microsoft Way, Redmond, WA; local address: 830 Brickell Plaza, Miami, FL)
- Applicant:
- Miami-Dade County Communications, Information and Technology Department (CITD); vendor: Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department (CITD). The extension increases the expenditure authority by $6,420,523, bringing the total modified contract amount to $15,799,225. This contract is critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for mission-critical issues, and access to specialized technical expertise. The extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. Market research confirmed Microsoft Corporation is the exclusive provider of these enterprise-level services, making competition impracticable. The contract was originally awarded in 2017 and has been modified multiple times. The extension is effective through November 30, 2029.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department (CITD)
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The contract supports reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. This extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The contract supports reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. This extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 (File Number 260712) on 6/16/2026, authorizing a non-competitive designated purchase and a three-year extension with additional expenditure authority of $6,420,523.00 for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. The total modified contract amount is $15,799,225.00. The contract is with Microsoft Corporation, whose principal address is One Microsoft Way, Redmond, WA, with a local address at 830 Brickell Plaza, Miami, FL. The contract was originally awarded via Resolution No. R-501-17 on May 2, 2017. The current contract was scheduled to expire November 30, 2026, and the extension runs through November 30, 2029. The item was introduced on 4/20/2026. The Intergovernmental and Economic Impact Committee forwarded it to the BCC with a favorable recommendation on 5/13/2026. The Board adopted it on 6/16/2026. The services are provided exclusively by Microsoft for enterprise customers and are not available through third-party resellers or Microsoft-certified partners. The contract supports countywide Microsoft-based infrastructure, including the miamidade.gov platform, and services include reactive and proactive technical support, system assessments, advisory services, rapid escalation, and training resources. The Miami-Dade Aviation Department has advanced security modernization efforts, and the Water and Sewer Department and the Department of Regulatory and Economic Resources are implementing Power Apps and Power Automate solutions. The fiscal impact notes a cumulative allocation of $9,378,702 and a modified cumulative allocation of $15,799,225, funded by Internal Service Funds FY2025-26 Adopted Budget, Volume 3, Page 282, Other Operating costs. The contract manager is Julian Manduley. The Strategic Procurement Department Division Director is Natalya Vasilyeva. The vendor principal is Bradford L. Smith. Due diligence found no adverse findings. The two percent User Access Program applies; Small Business Enterprise measures, Local Preference, and Living Wage Ordinance do not apply. Commissioner Milian Orbis pulled the item to vote 'no' at the committee meeting.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department; vendor Microsoft Corporation
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