(MIA) - JD POWER 2025 AIRPORT STUDY AND ACCOMPLISHMENTS

Aviation and Seaport Committee · 2026-06-08 · legislation

This legislative item concerns the Miami International Airport (MIA) and the JD Power 2025 Airport Study and Accomplishments. The study, presented by Michael Taylor of JD Power, included MIA's Year-To-Date Key Takeaways, Overall Satisfaction Rank, Dimension Performance, and Terminal Spending. Taylor commended MIA's strong performance and noted its potential to win a JD Power award again. The study's methodology involved an annual online survey of approximately 30,000 respondents who had flown within the prior 30 days. The item is currently 'In Committee'.