(MIA) - JD POWER 2025 AIRPORT STUDY AND ACCOMPLISHMENTS

Aviation and Seaport Committee · 2026-06-08 · legislation

This legislative item, File Number 260959, concerns the Miami International Airport (MIA) and the JD Power 2025 Airport Study and Accomplishments. The study, presented by Michael Taylor of JD Power, included key takeaways, overall satisfaction rank, dimension performance, and terminal spending for MIA. Taylor commended the airport's strong performance and its potential to earn a JD Power award again. The study's methodology involved an annual online survey of approximately 30,000 respondents who had flown within the prior 30 days. The item was introduced on 5/21/2026 and presented to the Aviation and Seaport Committee on 6/8/2026, where it was marked as 'Presented'. The status is 'In Committee'.