1. Online self-help tools - Detailed documentation, videos, user guides. 2. Live customer support - Phone, email, and chat with customer portal for ticket tracking. 3. Proactive communication - Our status page indicates upcoming maintenance windows, provides System Metrics, and details incidents.

City Council Meeting · 2026-04-14 · agenda_item

The City of Clermont is considering a piggyback term contract for SCADA instrumentation and controls. This contract would allow the city to acquire as-needed services for its utility systems. Services include installation, programming, troubleshooting, repair, panel fabrication, and technical support. The contract is planned for an initial three-year term with a possible six-month extension. The estimated total value for the initial term is $60,000, averaging $20,000 per year. This opportunity is currently under review by the City Council. Businesses that provide SCADA-related services, instrumentation, controls, and technical support for utility systems could find opportunities. Reaching out to the city's Procurement Services Department before the contract is finalized could provide an advantage.

initial term

3 year

possible extension

6 month

estimated total value

60,000 USD

average per year

20,000 USD