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MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted a resolution authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension includes an expenditure authority of $6,420,523.00, bringing the total modified contract amount to $15,799,225.00. This contract is critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The services provide reactive and proactive technical support, system assessments, advisory services, rapid escalation for mission-critical issues, and access to specialized technical expertise and training. The extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. The contract was originally awarded in 2017 and has been modified multiple times. Market research confirms Microsoft Corporation is the exclusive provider of these enterprise-level services.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
The document is a legislative item for Miami-Dade County, File Number 260712, a Resolution (R-541-26) that was Adopted on 6/16/2026. It authorizes a non-competitive designated purchase for a three-year extension with expenditure authority of $6,420,523.00, for a total modified contract amount of $15,799,225.00, for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. The vendor is Microsoft Corporation. The contract is scheduled to expire November 30, 2026, and will be extended through November 30, 2029. The item was forwarded to the Board of County Commissioners with a favorable recommendation by the Intergovernmental and Economic Impact Committee on 5/13/2026, where Commissioner Milian Orbis advised she had pulled the item to vote 'no'. The document does not state a specific project site, address, parcel, acreage, or zoning change.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Strategic Procurement Department (requester); Microsoft Corporation (vendor)
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is crucial for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. Services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise. The extension supports the County's implementation of advanced Microsoft security tools and optimization of cloud-based platforms. Commissioner Milian Orbis advised she would vote 'no'.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Resolution adopted authorizing a non-competitive designated purchase and a three-year extension with expenditure authority of $6,420,523.00 for a total modified contract amount of $15,799,225.00 for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. The contract is with Microsoft Corporation. The current contract expires November 30, 2026, and the extension runs through November 30, 2029. The cumulative allocation increases from $9,378,702 to $15,799,225. The action was adopted by the Board of County Commissioners on 6/16/2026. The Intergovernmental and Economic Impact Committee forwarded it with a favorable recommendation on 5/13/2026. Commissioner Milian Orbis pulled the item to vote no. The contract is countywide in scope. Funding source is Internal Service Funds FY2025-26 Adopted Budget, Volume 3, Page 282, Other Operating costs. The contract manager is Julian Manduley. The vendor principal address is One Microsoft Way, Redmond, WA, with a local address at 830 Brickell Plaza, Miami, FL. Bradford L. Smith is the principal. Due diligence found no adverse findings. The two percent User Access Program applies. Small Business Enterprise measures, Local Preference, and Living Wage Ordinance do not apply.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted by the Board of County Commissioners on 6/16/2026. Forwarded to BCC with a favorable recommendation by the Intergovernmental and Economic Impact Committee on 5/13/2026.
- Address:
- Not stated. Vendor principal address: One Microsoft Way, Redmond, WA; local address: 830 Brickell Plaza, Miami, FL.
- Applicant:
- Requester: Strategic Procurement. Vendor: Microsoft Corporation. County Mayor: Daniella Levine Cava.
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Contract No. SS9892-1/22, Microsoft Premier Support Services, for the Communications, Information and Technology Department. This non-competitive designated purchase allows for an expenditure authority of $6,420,523.00, bringing the total modified contract amount to $15,799,225.00. The extension is for Microsoft Unified Support Services, exclusively provided by Microsoft, which are critical for maintaining the security, reliability, and operational integrity of the County’s Microsoft-based infrastructure. The services include reactive and proactive technical support, system assessments, advisory services, and access to specialized expertise. The contract supports essential services and the County's implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Commission adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The extension supports ongoing initiatives such as advanced Microsoft security tools, system optimization, migration guidance, and application development support. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted a resolution authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is crucial for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. The extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. The contract was originally awarded in 2017 and has been modified multiple times. Market research confirms Microsoft Corporation is the sole provider of these enterprise-level services.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department (CITD)
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the expenditure authority by $6,420,523, bringing the total modified contract amount to $15,799,225. This contract, originally awarded in 2017, provides critical technical support for the County's Microsoft-based infrastructure, including security, reliability, and operational integrity of enterprise systems and the miamidade.gov platform. The services encompass reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. The extension is necessary to avoid disruption and the administrative burden of negotiating a new agreement, and it supports the implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she pulled the item to vote 'no'.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount to $15,799,225.00, with an additional expenditure authority of $6,420,523.00. The services are exclusively provided by Microsoft and are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted a resolution authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is crucial for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. The extension avoids the time and administrative burden of negotiating a new agreement and supports the County's implementation of advanced Microsoft security tools. The contract was originally awarded in 2017 and has been modified multiple times. Market research confirms Microsoft is the sole provider of these enterprise-level services.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
The document is a Miami-Dade County legislative item (File Number 260712, Resolution R-541-26) authorizing a non-competitive designated purchase and a three-year extension of Contract No. SS9892-1/22 with Microsoft Corporation for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department (CITD). The resolution was adopted by the Board of County Commissioners on 6/16/2026. The contract extension adds $6,420,523.00 in expenditure authority, bringing the total modified contract amount to $15,799,225.00. The contract is countywide in scope, supporting the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The current contract was scheduled to expire November 30, 2026; the extension runs through November 30, 2029. The vendor is Microsoft Corporation, with principal address One Microsoft Way, Redmond, WA, and local address 830 Brickell Plaza, Miami, FL. The contract was originally awarded via Resolution No. R-501-17 on May 2, 2017. The item was forwarded to the BCC with a favorable recommendation by the Intergovernmental and Economic Impact Committee on 5/13/2026. Commissioner Milian Orbis pulled the item to vote 'no'.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Address:
- Countywide; vendor principal address: One Microsoft Way, Redmond, WA; vendor local address: 830 Brickell Plaza, Miami, FL
- Applicant:
- Strategic Procurement (Requester); County Mayor Daniella Levine Cava (Mayor's recommendation); Vendor: Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount to $15,799,225.00, with an additional expenditure authority of $6,420,523.00. This contract is critical for maintaining the security, reliability, and operational integrity of the County’s Microsoft-based infrastructure and supports various departments in implementing and optimizing Microsoft security tools and cloud-based platforms. Commissioner Milian Orbis advised she would vote no on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase allows for an expenditure authority of $6,420,523.00, bringing the total modified contract amount to $15,799,225.00. The services are exclusively provided by Microsoft and are critical for maintaining the security, reliability, and operational integrity of the County’s Microsoft-based infrastructure. The extension supports ongoing initiatives, including cybersecurity enhancements and the transition to Microsoft’s cloud-based platforms. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted a resolution authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is for essential technical support for the County's Microsoft-based infrastructure, including security tools and cloud services. The decision was made by a two-thirds vote. The contract was originally awarded in 2017 and has been modified multiple times. Market research confirmed Microsoft is the sole provider of these enterprise-level services, making competition impracticable. The extension is crucial for maintaining uninterrupted support and avoiding the administrative burden of a new agreement. The County Mayor or designee is authorized to execute the contract amendment.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This service is critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. The extension supports the County's implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The contract supports reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. This extension avoids the time and administrative burden of negotiating a new agreement and supports the implementation of advanced Microsoft security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This service is critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure, including enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized technical expertise and training. The extension supports the County's implementation of advanced Microsoft security tools and optimization of cloud-based platforms. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department (CITD)
MICROSOFT PREMIER SUPPORT
Miami-Dade County Commission adopted Resolution R-541-26 on June 16, 2026, authorizing a three-year extension for Microsoft Premier Support Services (Contract No. SS9892-1/22) for the Communications, Information and Technology Department. This non-competitive designated purchase increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. The services are critical for maintaining the security, reliability, and operational integrity of the County's Microsoft-based infrastructure and support advanced security tools. Commissioner Milian Orbis advised she would vote 'no' on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Communications, Information and Technology Department
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 on June 16, 2026, authorizing a non-competitive, three-year extension for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department. The extension increases the total modified contract amount by $6,420,523.00, bringing the total to $15,799,225.00. This contract is for essential support of the County's Microsoft-based infrastructure, including security, reliability, and operational integrity of enterprise systems and the miamidade.gov platform. The services include reactive and proactive technical support, system assessments, advisory services, rapid escalation for critical issues, and access to specialized expertise and training. The extension supports the implementation of advanced Microsoft security tools and cloud-based platforms. Commissioner Milian Orbis advised she would vote no on the item.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Microsoft Corporation
MICROSOFT PREMIER SUPPORT
Miami-Dade County Board of County Commissioners adopted Resolution R-541-26 (File Number 260712) authorizing a non-competitive designated purchase and a three-year extension of Contract No. SS9892-1/22 with Microsoft Corporation for Microsoft Premier Support Services (now Microsoft Unified Support Services) for the Communications, Information and Technology Department (CITD). The extension adds $6,420,523 in expenditure authority, bringing the total modified contract amount to $15,799,225. The contract is countywide in scope, supporting Microsoft-based infrastructure including enterprise systems and the miamidade.gov platform. The current contract expires November 30, 2026; the extension runs through November 30, 2029. The item was adopted on June 16, 2026, after receiving a favorable recommendation from the Intergovernmental and Economic Impact Committee on May 13, 2026. Commissioner Milian Orbis pulled the item to vote 'no'.
- Board:
- Board of County Commissioners
- Date:
- 2026-06-16
- Type:
- Resolution
- Decision:
- Adopted
- Applicant:
- Miami-Dade County Strategic Procurement Department; vendor Microsoft Corporation, One Microsoft Way, Redmond, WA, local address 830 Brickell Plaza, Miami, FL
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