B. Best-Effort Provision of Services. All network and wireless services provided by

May 19, 2026 City Council Regular Session · 2026-05-19 · agenda_item

This item concerns the provision of network and wireless services by Lake County Schools (LCS) Information Technology. These services are offered on a best-effort basis, meaning there is no formal agreement to guarantee uptime, bandwidth, fault tolerance, or security beyond standard practices. LCS IT does not guarantee uninterrupted or fully secure connectivity. Agencies using these services are responsible for ensuring sensitive data transmissions comply with CJIS, NCIC, and FCIC requirements through end-to-end encryption, such as VPNs. Additionally, LCS Information Technology will not manage, support, or be responsible for the security, configuration, or maintenance of agency-issued devices connecting to the SRO Wi-Fi network. Agencies must ensure their devices are properly maintained and secured with up-to-date antivirus and operating system patches. This item is currently under review as part of the City Council's regular session agenda. The scope of work involves ongoing IT service provision and agency device management. Businesses that provide IT consulting, cybersecurity services, and network security solutions may find opportunities to assist agencies in meeting these requirements. Early engagement could help businesses understand agency needs before specific solutions are implemented.