6. Will you ensure that information regarding each transaction authorization entered by a customer and/or your service representative is accurate and not a duplicate transaction?

City Council · 2026-04-20 · agenda_item

The City of Jacksonville Beach is reviewing a proposal for utility bill payment services. This service would allow customers to pay utility bills using various payment methods, including credit cards, debit cards, and ACH. The proposal includes options for convenience fees and government/public institution service fees. This item is currently under review by the City Council. The project would involve setting up payment processing systems, integrating with existing utility billing software, and potentially updating customer service interfaces. Businesses that provide payment processing solutions, software integration services, and customer support could find opportunities here. Engaging early in the review process allows interested parties to understand the city's needs and offer relevant solutions before final decisions are made.

transaction authorization

40,000,000

convenience fee

100,000

convenience fee

300.00

convenience fee

1,000,000

convenience fee percentage

0.65

convenience fee percentage

2.50