C. Be disclosed prior to the completion of the transaction so that the cardholder can decide

City Council · 2026-04-20 · agenda_item

The City of Jacksonville Beach is considering a resolution to revise service fees for credit, charge, and debit card payments. This change is part of a larger CentralSquare software upgrade that will allow customers to pay utility bills, building permits, occupational licenses, and other miscellaneous payments using cards at various city facilities. The proposed fee is 2.5% per transaction. This item is currently under review by the City Council. The project involves updating payment processing systems and potentially modifying customer service interfaces related to payment collection. This early stage presents an opportunity for businesses involved in payment processing technology, financial services, and administrative support to engage with the city before final decisions are made on system implementation and fee structures.

service fee

4.95 percent per 500 payment

proposed service fee

2.5 percent per transaction